2024-06-19 16:45:24.412 #0B z10 <0> (229464221718840721395) IpWorksKeyService: Caught exception of type IPWorksSSHException: The certificate store could not be opened.
Stack trace:
   at nsoftware.IPWorksSSH.Certificate..ctor(Byte[] certificateData)
   at MOVEit.Net.Ssh.IpWorksKeyService.ParseKeyContent(String keyContent)
   at MOVEit.Net.Ssh.IpWorksKeyService.GetKeyFingerprint(String keyContent, FingerprintType fingerprintType)
2024-06-19 16:45:25.255 #0B z50 <0> (229464221718840721395) UserAuthRequestHandler: Validating client key fingerprint  for user user2
2024-06-13 12:30:56.542 #04 z50 <0> (422095031718307051011) UserAuthRequestHandler: Client key fingerprint 54:c2:1f:33:ab:63:ff:39:bd:03:d2:62:a1:2e:f3:e0 already authenticated for user user1; continuing with user authentication process
2024-06-19 18:25:59.843 #04 z10 <0> (500515741718846753874) UserAuthRequestHandler: SftpPublicKeyAuthenticator: Attempted to authenticate empty public key fingerprint
2024-06-19 16:45:26.240 #07 z30 <0> (277614021718840671583) SILUser.ExecuteAuthenticators: User 'user2' was denied authentication with authenticator: MOVEit.DMZ.SftpServer.Authentication.SftpPublicKeyAuthenticator; ceasing authentication chain
2024-06-19 16:45:27.036 #07 z50 <0> (277614021718840671583) UserAuthRequestHandler: Client key validation successful but password is also required